![]() I've been playing for years, don't even want to think about how much money I've invested in the game. So far, my experience with EA Games app has been awful. Once you’ve installed the Mac version, search for a folder called Tray in your finder and replace the user folder. Step 2: Choose the correct video quality as well as audio source. Log into your Origin Account with the username and password you used to purchased the game with. If you love playing Sims 4 on your PC and you want to record your gameplay, learn how. I would request you to please keep an eye on our official Website and Social media page for further updates and information." In other words there's nothing they can do right now. On your PC, go to: documentselectronicartsthesims4 and copy the user folder. How to Install and/or Reinstall Sims 4 1. So please don't worry, please wait for some time and check it again. You just need to wait for some time, this is a known issue to us and our concerned team is working hard to fix the issue. Good thing is that this has been brought into the notice of the concerning team and they are diligently working to fix it as soon as possible. Thank you so much for the patience here so I just got this case investigated by the concerned team and happy to tell you that you’ve nothing to worry about, looks like a few other players have reported this issue as well, however the good news here is that the studio is already aware about it and is already working on a fix, it’s getting rectified as we speak, thanks for your patience on this one and again do not worry we got your back on this one. I contacted Tech Support and was told: " I totally understand your concern, now present transferring is not possible. My Sims 4 games and extensions, packs and kits did not transfer over when I switched to EA.
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